Bought an item on ebay to be sent by myhermes. Nothing to really complain about, the parcel did take over a week to get to me but I wasn't in a rush. Delivered by a seemingly nice person, with parcel in perfect condition. Great economy service if you're not in a rush.
I used parcelforce to send a valuable item to someone on ebay. Took it to post office Friday, they informed me that it wouldn't be sent until Monday (parcelforce don't do weekends) and then would take 48 hours to arrive. Fine. Parcel arrived to recipient on Tuesday, so 24 hour delivery - Great!! Only thing is.. the parcel arrived damaged. The recipient sent me photos and the box was dirty and all battered, and the item inside managed to end up in pieces with all the electrical wires hanging out. How is this even possible through all of the packaging that I protected it with??! It should have been virtually invincible?? Had this massive hoo hah with the recipient, who insisted I pay a further £13 to send it back to her, along with her full refund for the item and original postage costs. By the time I received the item back and tried to claim, I realised that you can't claim without every single scrap of the original packaging... which naturally, with the state it was in, was already in the bin!! What a sham, now I'm left with an expensive item totally wrecked, a further £13 out of pocket, and negative feedback on ebay!! Thanks parcelforce!!
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