After making an order for a pair of safety glasses, ( a simple delivery order), the money was removed from my account the next day. Even though their website states 2-3 day delivery I received an e-mail from them stating that due to a bank holiday it would be delayed and take 10 DAYS. I accepted this with frustration and waited nothing happened. I waited another week and finally called them. After waiting callbacks from them twice I called to find out the goods were not in stock.
I cancelled my order and ordered from another company, who delivered in 2 days.
A week later I had not received a refund and rang the company, highly frustrated at the lack of service. The gentleman I spoke to was extremely rude and accused me of being a wife beater!! (very, very odd way to deal with customers).
Do not deal with this company - they have the most appalling customer service ever experienced!
simon fox found this review useful
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