Frustrated Customer´s profile

Reviews (1)

Directtvs

Samsung UE46D7000- Fortunately didn’t buy

Direct TVs have staff that does not want to do any work, or follow up on phone calls they say they will make and give misleading information. I.e. telling me 2 pairs of glasses come with a TV and not 1 pair like Samsung state. Also throwing in a free pair that they did not have in stock. Which from reading other reviews I would not have got a second pair in the box, or the third free pair.

This comes after having to make 3 visits, totalling 80 miles and on the third visit after having to find out for my self that the TV I want was in stock, not from them phoning me like they said they would, advised me that they close in 30 minutes so would not have time to sort finance out. They of course tried to put the finance through only after me asking if they wished me to purchase TV and stating that I had come all this way for the third time. However the Electricity bill I had did not have a mail shot number on. They were glad however as it was 5 minutes to close and would get home on time.

Safe to say I will not be purchasing from Direct TVs and from reading other reviews about 3D glasses and aftercare is the best thing.

Frustrated Customer´s profile

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Frustrated Customer
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Male, 1986
Bradford, United Kingdom

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