D´s profile

Reviews (9)


Excellent delivery

I missed the cut off for Xmas delivery by more than 24 hours but luckily my item arrived today (Xmas Eve) any way. Good quality item and I can't fault their service.


Quick delivery

Quick delivery and their prices seem pretty good plus the more you spend the bigger a discount you'll get. On the downside I didn't get an email to confirm my order with them which is only a small complaint but I thought I should mention it.


Excellent customer service

I've ordered quite a few things from Firebox over the years and the vast majority of those orders have been fine. Luckily the orders that I've had problems with have always been sorted out very quickly by their excellent customer service team.

Greenman Bushcraft

Pretty good.

Item arrived pretty quickly but the packaging could have done with a bit more bubble wrap.

DJM Music Ltd

Smooth transaction

Smooth transaction and item arrived very quickly.


Excellent service

Free next day delivery and cheap to boot.

Heinnie Haynes

Excellent service

Item arrived the day after it was ordered even though the free postage option was used. Their email communication was also very good keeping me informed of every step in the order process.


Too many third party sellers

I've never really had a problem with Amazon in the past and as such would have given them a four or five star rating but now that they've opened the doors to third party sellers you have to double check to see were an item is actually coming from.

I use Amazon because I want to buy from Amazon and not somebody that I've never heard of before.


Ignored all emails

Items never turned up and all of my emails were ignored. Luckily I used my credit card so hopefully I'll be able to get my money back through the bank but I just wish that I'd come across Trustpilot before ordering.

D´s profile

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Male, 1978
United Kingdom