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Dear Trustpilot,

I thought you might like to inform your readers of a scam being operated by

I placed an order a couple of nights ago, I had difficulty placing it as the site kept freezing.

I finally managed to place the order and a short while later I received an email telling me that the order had been accepted.

When I checked my emails the following morning I had received an other email from myphotobooks telling me that the order had been cancelled and I would have to place it again.

I placed it again only to discover that I've now ordered two books. I sent them an email within two minutes of placing the second order and told them to cancel it.

I've just received and email from the company (it's not possible to talk to anyone there by phone) and they're telling me that they can't cancel the order.

Perhaps you would like to tell your readers about these people, I'd hate anyone else to victim to this nasty cheating little outfit.

The Photo books are about 50 quid each, not an insignificant sum.

Doug Horrigan

doug´s profile

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london, United Kingdom