Tan Vu´s profile

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Sound Exposure

Totally excellent customer services!!!

My first experience with soundexposure.com can be described as a drastic one yet memorable! I ordered a pair of Sennheiser IE8s, and even though the order got delayed for quite a bit of time ( for which I believe the fault lied in the supply side which is Sennheiser themselves and not sound exposure.com), it was soundexposure.com's excellent communication (thanks to Mark) which helped me keep my patience. Also, even though Sennheiser has cut off the production for the IE8s, soundexposure.com managed to capture a bargain for me with a pair of IE80s (a newly released, improved version of the IE8s) at no extra cost whatsoever, which got delivered to me straight from Sennheiser per se 2 days later. As I am having my IE80s in my ears with a big grin on my face, all I feel like saying is: Thank you, guys, especially Mark, for the unique online buying experience. I'll definitely have my order with you again should I have the chance.

Tan Vu´s profile

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Tan Vu
Male, 1990
London, United Kingdom