Their Customer Service staff actually tell lies! They promised to connect me as a new customer on a specific date a month in the future. 3 days prior to the date they informed me that it would now take 3 - 4 weeks! This despite my checking two weeks before that they had done the preliminary checks about availability. They assured me they had done the checks and that all was fine. In the end they said they wouldn't even do the work as it would be too costly!!
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