Mattress Next Day

AWESOME!

Fantastic mattress at an amazing price. Shopped around the usual outlets in town- no choice and stupid money. Decided to try on line. So so pleased I did. Less than half the price than the shops and better quality than I'd seen.My daughter loves her new mattress. Ordered at 1pm and delivered the next morning. Will only use MattressNextDay from now on. Fantastic service, Thanks.

Pixmania

Good price, delivery not so good.

I needed a second laptop and after spending much time on the internet I found Pixmania was by far the best price.
However I never received the e-mail telling me my dispatch No.and that it was on it's way. After 5 days I rang them only to speak to a man in India who said they couldn't deliver it and it had been returned to the ware house. I explained that there was always someone here so he said I'd need to sort it out with the delivery company.He said ring the No. on the card-I said there was no card as no one had come.He then gave me a No. for the delivery company and a ref. no.. He gave me a non exsistant no. so I had to find it out myself. When I did get through she said no one had delivered it yet, it was still in the office with her.I should have been able to speak to someone in the UK who knew what they were talking about. I felt they weren't interested.

Jack Healy found this review useful

04 February 2013

Reply from www.pixmania.co.uk

Hello,
Thank you for your review.
I am glad that you were pleased with our prices and apologise if you have not been contacted by our customer services.
We strive to ensure an efficient delivery service and keep our customers updated at all times on their orders progression.
I invite you to contact me on emma@pixmania.com with your order details so that I may investigate into the reasons why you have not received your parcel and make sure that you receive it without further delay.
Kind Regards
Emma
Pixmania Mediator