I ordered a stereo last week, and checked when ordering that the item was in stock, as some other suppliers said the item hadn't been released yet. I was told that they would get it in and I'd recieve it Tuesday. It didn't come Tuesday. When I phoned I was told there had been a delay with the manufacturer, but I would get it Thursday. I phoned the day before just to check they'd posted it, but was told it would be at least another week. I never got an apology for waiting in. I was told that they don't bother phoning customers to let them know an item wont arrive on the promised date 'if it's just a short delay'. I haven't had a response to my email complaint. I've now cancelled my order, because I need reliability. This is a shame, as I'd like to support eco companies.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.