All the bookings went through correctly, email confirmation was quick. The only problem was when my first choice accommodation was flooded & I was booked into a cheaper price apartment but not given an automatic refund. After ringing I was told this was due to the company they book the beds through. After waiting I eventually picked a different hotel myself (and had to pay the extra!). This hotel wasn't totally as described on the website, i.e. some facilities missing. However the staff I spoke to were very polite and helpful over the phone. Also the transfers worked well, I was even faxed the pick up time, though I was picked up with others whose flight was 1.5 hours before mine!
My items always arrive promptly and the prices are competitive. Free delivery for only spending £15. I do wish though that they wouldn't send items in several different parcels, sometimes even arriving the same day or one day apart when you have requested them being sent in one parcel. A waste of packing materials..
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