This is a great product backed backed up by a helpful company. When I tried to set up the order I ran into a problem and used their( UK) help line, to be honest I messed up the order more than once. On each call to the help line the individuals were polite helpful understanding, and tolerant of my ignorance in the use of computer ordering!
I have no critical observations, they advised me of the despatch of the product, arrived three days later.
The only area I am critical of is my own input! In future I will make much greater use of the text facility, eg notes adjacent to or on the photo's. Possibly even a few paragraphs as an introduction to the book, given the quality of the product the record ( family in my case) this is then of value to us and future generations.
The companies work is great, to improve the product - get our own input carefully l laid out and supported with detailed text.
The experience of arriving parking delivery and return trip was efficient and prompt. On this trip we made it back to the car in under one hour from the plane touching down.
The only comment I would make is re booking, I seem to receive numerous offers of "discounted parking fees" from various providers, but have always used your site.
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