Dave´s profile

Reviews (2)

Mail Order Trees

T'riffic Tree

Not much to say really. Saw a tree I wanted, ordered it and it was here faster than I could say Cherry Blossom. Arrived very well wrapped and in perfect condition. Foolproof instructions on planting enclosed.

Would definitely use Mail Order Trees again.



Be very wary when choosing to purchase from this company

Ordered 4 PS3 games - bargain price and advertised as being in stock.
Although various payment options advertised, website forced me to use paypal. Accepted my payment of over £70 initially. Then received email saying payment rejected because my paypal account "wasn't verified". Tried again - rejected again. Contacted customer service - advised paying through paypal direct, leaving an explanation with the payment describing what it was for. I copied and pasted my initial receipt so there would be no doubt about the 4 games and the cost of each.

2 weeks later, no delivery. Ask where my order is via email. Get another mail back saying my payment has been rejected. Paypal says otherwise. Barclaycard says otherwise. I've paid off my card.

Ask them what the story is. They say sorry about the confusion and they'll sort the order out. No games arrive so I send another email. Guess what? Yes, another reply saying my payment has been rejected. End up settling through Paypal dispute to get my £77 back.

Completely unprofessional. Borderline theft at one point as they denied having my cash. Do not use these people. Pay a little bit more and get your games elsewhere. I'm sure some people have had no problems with them, but it's not worth the risk or hassle. Steer well clear.

Dave´s profile

profile image of Dave
Male, 1976
United Kingdom