Richard Jennings´ profile

Reviews (6)

Questor Insurance Services Ltd

Clear Policy, straightforward website, friendly staff

Blissfully easy to access info and buy Policy. Price seems a bargain. Never had to claim, but feel re-assured they'd be on the case.

07 March 2014

Reply from Questor Insurance Services

Great to know, thank you for your feedback!

So fast I had to pinch myself that it was real!

Brand new and in original packaging, came next day despite ordering it late in the day.


Coulodn't hav e been more helpful

Amazing delivery - slot within an hour, fully advised and came on the dot!!!!

Essential Travel

easier to buy new than renew

Addition:- Bless their cotton socks, EssentiaIs got back with fulsome apology. Seems they value their customers. Impressed.
Original:- I got a mail from Essentials urging me to buy before Friday to get a 10% discount.
Insurance renewal due within 2 weeks, so I logged on to do the business. No way I could seem to make it work - phone call was answered by machine with "we are experiencing huge demand, please wait" etc etc,, followed by Deafening blast of "music".
Gave up, and bought policy as new customer - was indeed 10% less - now I seem to have 2 identities. Somewhat frustrating, but pleased with the Policy.

18 February 2013

Reply from Essential Travel Ltd

Dear Mr Jennings,

Thanks for your feedback and we apologise for any inconvenience this may have caused you.

Please note that the issue will soon be resolved and one of your identities will be deleted to avoid any further frustrations. Customer services are also looking into the loud music while customers wait situation.

We wish you a great trip.

Kind regards,
Essential Travel


No competition!

Easy to book, clear website [very nice to use - model to others], and good price.
Chose cheapest option - took 5 days - but fair enough.

Excellent deal

V pleased with quality of specs.
Delivery ponderous, but briefed to expect that - part of the reason for astonishing prices!
Selecting frames a nightmare - pages of frames with names like "2088" and "4109", and no favourites option.
Have bought 4 pairs - 2 are A1, 2 didn't fit too well.
The ones that suited best had disappeared from options when I tried to re- order, so I went fro something else and wasn't as good.

If the site was improved would be a 5 star experience. I'd certainly recommend the company to anyone fed up with silly High St prices

Richard Jennings´ profile

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Richard Jennings
Male, 1963
london, United Kingdom