richjenn13´s profile
Reviews (3)
Essential Travel
easier to buy new than renew
Addition:- Bless their cotton socks, EssentiaIs got back with fulsome apology. Seems they value their customers. Impressed.
Original:- I got a mail from Essentials urging me to buy before Friday to get a 10% discount.
Insurance renewal due within 2 weeks, so I logged on to do the business. No way I could seem to make it work - phone call was answered by machine with "we are experiencing huge demand, please wait" etc etc,, followed by Deafening blast of "music".
Gave up, and bought policy as new customer - was indeed 10% less - now I seem to have 2 identities. Somewhat frustrating, but pleased with the Policy.
Reply from Essential Travel Ltd
Interparcel
No competition!
Easy to book, clear website [very nice to use - model to others], and good price.
Chose cheapest option - took 5 days - but fair enough.
SelectSpecs.com
Excellent deal
V pleased with quality of specs.
Delivery ponderous, but briefed to expect that - part of the reason for astonishing prices!
Selecting frames a nightmare - pages of frames with names like "2088" and "4109", and no favourites option.
Have bought 4 pairs - 2 are A1, 2 didn't fit too well.
The ones that suited best had disappeared from options when I tried to re- order, so I went fro something else and wasn't as good.
If the site was improved would be a 5 star experience. I'd certainly recommend the company to anyone fed up with silly High St prices
richjenn13´s profile
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Thanks for your feedback and we apologise for any inconvenience this may have caused you.
Please note that the issue will soon be resolved and one of your identities will be deleted to avoid any further frustrations. Customer services are also looking into the loud music while customers wait situation.
We wish you a great trip.
Kind regards,
Essential Travel