Simply Electronics Ltd.

Poor Poor and No Customer Service They dont know what they are doing

I placed an ordewr on 16 th october. i have been chasing it via phone (after being on hold for minimum 10 minutes maximum 45 minutes)

i have been chasing via emails as well. Waited pateiently for 3 and half week for my order to be delvered, then i checked my " order status on Simply electronics website today (06/11/2012) and it states “we have successfully cancelled your order"

so after spending around 15 pounds on phone calls and numerous calls they cancelled my order without any refund yet

i am awaiting refund they took my money on the same day as placing order but i dont know when i will recieve a refund.

i have now cancelled the order with them and awaiting refund.

The funny thing was they did not have a clue as to whaere my order was from start to dispatch stage

All i will say is shame on you simply electronics you brke my daughters heart as she was awaiting for an ipad to arrive..

Shame Shame Shame.

Sharon Askew found this review useful

07 November 2012

Reply from Simply Electronics Ltd.

Dear Ashwin,

Apologies for the delays. We can confirm order was refunded this morning, and funds should be back on your account soon.

Many thanks for your continued patience.

Regards,

Vanessa Carroll

kenable

BRILLIANT SUPERB EXCELLENT

i would Recommend Kenable to anyone and everyone

Quality Products and very affordable prices

Super Delivery times. i oprdered it and i was at my dorrr step way earlier than i expected

I would definitely shop ther again and no where else again

5 Stars are not enough for this company